Nothing is ever deleted for a billing reason
Not on downgrade, not on cancellation, not when a card expires. Going over a Free limit stops you adding more — it never removes what you already wrote.
Cancelling runs to the end of what you paid for
You keep Pro until the period you've already paid for ends, then the workspace returns to the Free limits with every context and every memory intact. Upgrade again and everything beyond the free allowance is there, exactly as you left it.
A failed payment gets 14 days, not a shutoff
An expired card is not a decision to leave. Service continues for a fortnight while you sort it out, which is long enough for a holiday and a finance department.
Seats follow your team on their own
Adding someone adds their seat and charges the part of the month they'll use. Removing someone ends their access straight away and lets the seat count fall at renewal, because that one is already paid for. You never reconcile a number by hand.